Aged Care

Denise Strahan

To the Manager and all Advent Care Staff
Just wanted to send this email to thank you for all you are doing at Advent Nunawading.
From the beginning you have kept the residences health as no. 1 priority, testing, visitors and closing visits to families before most other nursing homes have.
We as a family are very happy for mum  to be in your care.
Please pass on our thanks to all the management and all staff for all you are doing.
I was also very pleased to read the staff you have on site from Monday 27 July are only working at Advent, this is re-assuring for the families.
The zoom bookings have been great and a fantastic way we can all keep in contact with mum. She quite often has most of her family in family groups chatting with her, including her being able to see her great grandchildren as well as her many children and grandchildren.
Thank you again and take care.
Denise Strahan

Thank you

Dear T J, Rebecca, Nalissa (Annie) and Staff,

Thank you for the latest updates and photos. We appreciate all that you are doing during these challenging times.
We know our Mum/Mum-in-law Betty Bienvenu (Room 52) is being well taken care of. Even though it is difficult for her and us not being able to have that close contact we normally would have, we know she is safe and you are all doing your best for her and the other residents. We feel blessed knowing she is in a caring environment and we thank you.

Take care, stay safe and keep well.

God bless.

Warm regards,
Jenny & Philip Baird

I am loving it

I came to AdventCare Whitehorse 4 months ago and I am loving it since the day I came in. I feel as though a big burden has been lifted off my shoulders. I have found all nurses, doctors and office staff to be wonderful caring people. Before I came here I had to go twice into age care centres for a few weeks at Ballarat with broken bones. I felt that I could not stay any longer. I did not like either place and was glad to get home. But now I feel very grateful to be in such a wonderful home like AdventCare Whitehorse. Thank-you.

Ruby
Resident – Whitehorse

Dad’s life has been enriched

My father has been a resident at AdventCare Whitehorse for 18 months.

From the outset, management and staff were helpful and knowledgeable, smoothly guiding us through admission. I have been deeply appreciative of all staff creating an atmosphere of calm, warm, welcoming inclusion, settling Dad in as he adapted to new routines, new environments, and new people. Dad’s life has been enriched with company at meal times in the dining room, and the range of well-organised activities he participates in every week.  It has given me great peace of mind to know Dad is cared for by polite, supportive staff.  Dad is happy and relaxed and considers himself fortunate to be at AdventCare.   I enjoy my visits, knowing Dad is settled, happy and well cared for.

Sandra
Resident’s Daughter

Very happy and comfortable

I have been here for 14 years and I have been very happy and comfortable.  The food is good, there are plenty of activities and things to do and the spiritual program is very important to me.  My time here has flown.

June
Resident – Whitehorse

Wonderful place to live

I think it’s a wonderful place to live in your retirement particularly if you have a disability.

Mabel
Resident – Whitehorse

AdventCare a 10/10 Outstanding!

This is my second stay here at Yarra Ranges Aged Care Residence and I have been here a week so far. My daughters did the research and they said it was excellent. I love it here! there is such a good atmosphere and everyone is so caring. I worked for the education department as a school principal and I used to rate things. I would give AdventCare a 10/10 Outstanding!

Des
Resident – Yarra Ranges

Pleasant staff

My husband and I have been here for more than a year and I am pleasantly surprised by the level of care. I have been involved in this Aged Care Residence since the planning days, I am a nurse and the standard of care is very good. I feel the staff must be hand-picked, they are all so pleasant.

Olive
Resident – Yarra Ranges

I am so satisfied

I grew up in England and I loved the outdoors and the trees and the fresh air. It’s so beautiful here. I’ve been here for 2 years now and I am so satisfied. The food is good, I am on a special diet and the cook is excellent. The nurses are always so willing to help and they always have smiles on their faces.

Susan
Resident – Yarra Ranges

It’s beautiful, couldn’t be better

It’s beautiful, couldn’t be better. When I see some of the older people on the news I think they should live here. This will be my 6th year. My husband and I came together. I came to Warburton in 1961 to work in the hospital. I watched the Aged Care Residence being built and I am happy to be here.

Peggy
Resident – Yarra Ranges